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Gallery in Smart Cancún
Guest reviews in Smart Cancún
Jayani Y
(mayo 2026)
Good experience
We had an amazing stay at the hotel! Everything was perfect from the room to the service. The breakfast was especially outstanding, a huge thank you to Erick Suarez and Santiago who took such great care of us every morning. They were incredibly attentive, friendly, and always made sure we had everything we needed. Their professionalism and kindness truly made our experience even more special. We highly recommend this hotel and would definitely come back!
See morei p
(enero 2025)
Great service and attention.
Great, a great hotel I definitely highly recommend, their first class staff, Erik the one who attends to the bar, great their attention and the people in general from the manager, watch all to those who do the heavy trauma that keep the rooms clean all generally very helpful.
See moreVane W
(enero 2025)
Amazing experience
Wendi is lovely, her charisma is amazing. Since we arrived he was ready to help us and provide us with the best information and options. The first image we had was his kindness and smile. Facilities are beautiful, the best experience!
See moreAdil B
(marzo 2025)
Fantastic Hotel and friendly staff
Fantastic Hotel very clean and friendly staff. It is a beautiful hotel me and my girlfriend were there with beautiful weather. We were very friendly welcomed by the reception and especially the manager of the hotel super nice lady thanks again, my birthday was March 10th and she left a nice surprise with a beautiful letter for us, she makes our vacation completely memorable. The room was beautiful with air conditioning and clean too. On the top floor of the hotel you can get ice cubes. Nice swimming pool and a delicious breakfast. We will definitely come back here again.
See moreJesus F
(abril 2025)
Excellent experience, 10 out of 10
Excellent service in all areas of the hotel. It only takes frigo bar to mnaener cold meats or cold drinks. The TV was going a little image but turning off and turning on was solved. the restaurant good buffet with good seasoning and daily cleaning was excellent
See moreElio C
(diciembre 2025)
Very good experience
My girlfriend and I have come for 3 nights and we liked it very much. Breakfast was great, the people who work here are very friendly, especially Carlos, Diego and Belen have taken care of us very well. I'm sure we'll come here again. Thank you very much.
See moreDeanne S
(mayo 2026)
Amazing
So clean. Smells good. Breakfast is amazing. Andrea at coffee and you makes the best coffee.
MARY M
(mayo 2026)
Very good service
Highly recommended, excellent place 👍
QueenieV64
(mayo 2026)
Great Cancun Hotel
Lovely hotel with friendly staff. Great sized room which was clean & comfortable. Breakfast was wonderful with a variety of choices on offer to suit all tastes. Pool area was relaxing & Ivan at the pool bar was lovely and offered good service.
See moreLia M
(mayo 2026)
Super recommended
Excellent facilities, food, location and above all the staff attention
Jayani Y
(mayo 2026)
Good experience
We had an amazing stay at the hotel! Everything was perfect from the room to the service. The breakfast was especially outstanding, a huge thank you to Erick Suarez and Santiago who took such great care of us every morning. They were incredibly attentive, friendly, and always made sure we had everything we needed. Their professionalism and kindness truly made our experience even more special. We highly recommend this hotel and would definitely come back!
See morei p
(enero 2025)
Great service and attention.
Great, a great hotel I definitely highly recommend, their first class staff, Erik the one who attends to the bar, great their attention and the people in general from the manager, watch all to those who do the heavy trauma that keep the rooms clean all generally very helpful.
See moreVane W
(enero 2025)
Amazing experience
Wendi is lovely, her charisma is amazing. Since we arrived he was ready to help us and provide us with the best information and options. The first image we had was his kindness and smile. Facilities are beautiful, the best experience!
See moreAdil B
(marzo 2025)
Fantastic Hotel and friendly staff
Fantastic Hotel very clean and friendly staff. It is a beautiful hotel me and my girlfriend were there with beautiful weather. We were very friendly welcomed by the reception and especially the manager of the hotel super nice lady thanks again, my birthday was March 10th and she left a nice surprise with a beautiful letter for us, she makes our vacation completely memorable. The room was beautiful with air conditioning and clean too. On the top floor of the hotel you can get ice cubes. Nice swimming pool and a delicious breakfast. We will definitely come back here again.
See moreJesus F
(abril 2025)
Excellent experience, 10 out of 10
Excellent service in all areas of the hotel. It only takes frigo bar to mnaener cold meats or cold drinks. The TV was going a little image but turning off and turning on was solved. the restaurant good buffet with good seasoning and daily cleaning was excellent
See moreElio C
(diciembre 2025)
Very good experience
My girlfriend and I have come for 3 nights and we liked it very much. Breakfast was great, the people who work here are very friendly, especially Carlos, Diego and Belen have taken care of us very well. I'm sure we'll come here again. Thank you very much.
See moreDeanne S
(mayo 2026)
Amazing
So clean. Smells good. Breakfast is amazing. Andrea at coffee and you makes the best coffee.
MARY M
(mayo 2026)
Very good service
Highly recommended, excellent place 👍
QueenieV64
(mayo 2026)
Great Cancun Hotel
Lovely hotel with friendly staff. Great sized room which was clean & comfortable. Breakfast was wonderful with a variety of choices on offer to suit all tastes. Pool area was relaxing & Ivan at the pool bar was lovely and offered good service.
See moreLia M
(mayo 2026)
Super recommended
Excellent facilities, food, location and above all the staff attention
Jayani Y
(mayo 2026)
Good experience
We had an amazing stay at the hotel! Everything was perfect from the room to the service. The breakfast was especially outstanding, a huge thank you to Erick Suarez and Santiago who took such great care of us every morning. They were incredibly attentive, friendly, and always made sure we had everything we needed. Their professionalism and kindness truly made our experience even more special. We highly recommend this hotel and would definitely come back!
See morei p
(enero 2025)
Great service and attention.
Great, a great hotel I definitely highly recommend, their first class staff, Erik the one who attends to the bar, great their attention and the people in general from the manager, watch all to those who do the heavy trauma that keep the rooms clean all generally very helpful.
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